Privacy Policy

We do not store credit card details nor do we share customer details with any 3rd parties.

We only use your information to process your orders with us and/or provide you with Newsletters if you have signed up to our service.

Should you wish to cancel your subscription to the Newsletter you may either click the "unsubscribe" button in your newsletter, email us at customersupport@purepotions.co.uk, contact us by phone on +44 (0)1273 623 123 or in writing at the following address.

Purepotions
PO Box 230
Brighton
BN2 9TX

 

What do we do with your information?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing: With your permission, we may send you emails about our store, new products and other updates.

 

Consent

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at customersupport@purepotions.co.uk or writing to us at:

Purepotions
PO Box 230
Brighton
BN2 9TX

 

Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

 

Shopify

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

 

Third Party Services

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

 

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

 

Cookies

What are cookies?
‘Cookies’ are small pieces of information that a website sends to your computer’s hard drive while you are viewing a website.

How does this site use cookies?
Tracking/user analysis cookies. This allows us to see how many people are visiting this site and uses a third party service (such as Google Analytics) to do so.

What to do if you want to control the use of Cookies?
You have the ability to accept or decline cookies using your web browser, but please be aware that it may negatively affect your experience of this site.Cookies can be removed or declined by changing your web browser settings. For more information please visit www.allaboutcookies.org.

 

Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

 

Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

 

Questions and Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information please contact our Customer Support team at customersupport@purepotions.co.uk, by telephone at +44 (0)1273 623 123 or by mail at:

Purepotions Skincare Ltd
PO Box 230
Brighton
BN2 9TX

 

Company Information

Purepotions Skincare Limited is registered in England
Registered Office: Unit B, Level 1, New England House, New England Street, Brighton, BN1 4GH | Company No: 06207697 | Vat No: 907 1753 26