Please ensure that you have entered your address correctly, particularly for overseas addresses.
If an address has been entered incorrectly by the customer and an order is returned to us, replacements (if requested) will be sent at the cost of the customer.
DUE TO CURRENT HIGH DEMAND, ORDERS MAY TAKE UP TO 10-14 DAYS TO REACH YOU.
Standard delivery is by UK Royal Mail First Class service, which is usually dispatched by us within 3-5 days - if you have provided us with an email address we will advise you when we have shipped your goods.
UK delivery rates are calculated as £3.50 for the first item plus £1.00 per additional item.
Trackable Service: If you would like to use a trackable service so that you can trace your package with Royal Mail, please select the Signed For delivery option and an additional £1 postage will be added to your order total. Please note that this service will require a signature on delivery, if there is nobody available to provide a signature your package will be returned to your local post office for collection and you will receive a notification from your postman.
For EU deliveries packages are sent using Royal Mail Air Mail service, which is usually delivered in 10 to 15 working days.
EU delivery rates are calculated as £4.00 for the first item plus £2.50 per additional item.
Rest of the World Delivery
The Rest of the World delivery charges will be calculated according to your order and destination - catered for directly on the site - the shipping costs will be shown on your invoice before you confirm your order.
ROW delivery rates are calculated as £7.00 for the first item plus £4.00 per additional item.
For Australia, Hong Kong, New Zealand, Singapore and United Arab Emirates there is a fixed signed for shipping rate. Due to a history of packages going missing when delivered to these countries we have had to apply a signed for shipping rate so that you are able track the packages once they have left the United Kingdom.
For Australia, Hong Kong, New Zealand, Singapore and United Arab Emirates delivery rates are calculated the same as standard ROW delivery plus an additional £5.30 for the signed for rate.
If you would like to place a special order for delivery anywhere in the world please contact us and we will provide you with a specific shipping quote according to the size and weight of the package. Email us at firstname.lastname@example.org or call us on +44 (0)1273 623 123